Contact & Support • Reach the Team
Need help, have a question, or want to work with staff? This page tells you the correct way to reach us without drama or delays.
Best Ways to Contact Us
Using the correct channel helps us respond faster and keeps things organized.
Discord Tickets (Recommended)
Rule questions, player issues, bugs, appeals, and account help.
Department Leadership
PD / EMS questions should go through department chains.
General Questions
Ask in Discord chat if it’s not sensitive.
What Not To Do
These slow everything down and may lead to warnings.
Don’t DM Staff Randomly
Use tickets so issues are logged and handled properly.
Don’t Argue in Public Chat
Disputes belong in tickets, not global chat.
Don’t Spam
One ticket is enough — we will respond.
Need Help Right Now?
Open a Discord ticket and staff will assist you as soon as possible.